Most all techs who work on PC’s are quite familiar with the Sysinternals Utilities that are available for download (for FREE) through Microsoft TechNet.
The tool categories that are available are:
You can either download a tool individually, from any of the categories above, or you can download an entire suite of troubleshooting tools.
Another, lesser known option, to getting to these tools is through Sysinternals Live. This option will save you a considerable amount of time due that the tools are conveniently listed for quick access and can be launched directly from the web.
Sysinternals Live is a service that enables you to execute Sysinternals tools directly from the Web without hunting for and manually downloading them. Simply enter a tool’s Sysinternals Live path into Windows Explorer or a command prompt as http://live.sysinternals.com/<toolname> or \\live.sysinternals.com\tools\<toolname>.
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