Fix Printer Problems – Windows 10 Anniversary Edition

I had installed the Anniversary Edition of Windows 10 when it was released and it appeared the upgrade occurred without a hitch, until today I went to use my printer (Brother DW-2270). The anniversary edition was showing two instances of my printer in the “Devices and Printers” in the control panel; however, it was showing that there was no driver installed. As a result the printer was a dead duck and was being recognized by the computer… At this point I attempted to remove (and uninstall) both instances of my printer from the “Devices and Printers” and the “Device Manager”.  One instance of the printer uninstalled; however, the second instance would not, no matter what I attempted. I am sure some type of registry tweak would have done it, but I was not in the mood to go looking for that sort of fix. I then visited the Brother’s website, downloaded the driver and attempted to make Windows use the driver. Again, no luck. I finally went back to the Brother website, found an uninstall tool for their drivers and then downloaded their full install software package for printers. I ran the uninstall tool and it indicated “success” and then I installed the printer software as if I were installing the printer for the first time. This time, it worked.

I decided to post this here on the blog, due I know of other instances where folks have experienced similar printer issues after installing the Windows 10 Anniversary Edition. The only help I could find on the Microsoft site for this problem was HERE, which tells me this may be a global problem.

Fix Printer Problems

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